Office Evolution Clayton

Welcome

MEMBERS – This outline documents our protocol for WELCOMING you and your guests.

May 14, 2020

Introduction

Dear Members,

We have taken great care to develop the framework for a protocol that our franchises will adapt to each of their location. This framework is informed by the CDC, a coalition of providers that represent several hundred coworking locations across the nation and some good old-fashioned common sense. We invite you review the steps we have taken and to join us in keeping our Ohana safe.

As an essential service, our doors across our network of 69 locations nation-wide have remained open. We have been working diligently to provide mail handling and delivery, answer phones, and keep our private and open spaces clean for our members.

We are ready for you. And we Welcome you. Please know that Office Evolution is a place that is a safe place to be where health, safety, and convenience are important and observed. Business is getting done here. We welcome you to continue to join us.

Kindest Regards,

Mark Hemmeter William Edmundson CEO COO

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A note from the owners

Dear OE Clayton Ohana,

In addition to the words from the leadership at Office Evolution, who have been working long hours on behalf of the franchise, we would like to thank you for entrusting us with your business. We have remained operational as an essential service throughout the crisis, and we have gained a great deal of experience over the past several weeks. We have taken the safety of our members very seriously throughout.

We have already been practicing many of the precautions mentioned in St. Louis County’s Public Health Guidelines issued on May 8th and will be implementing some new ones. The enclosed document represents St. Louis County guidelines, recommendations from Altus, and shared workspace industry best practices.

Thank you for entrusting us with your business. We are here and ready to continue to support you. Warmly,
Jon and Mary Jonz

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The Basics

Everyone should frequently wash their hands.

Use your arm or sleeve when coughing or sneezing and use hand sanitizer regularly.

Dispose of tissues immediately and wash your hands or use sanitizer any time you have used tissues.

If you experience any symptoms, seek medical attention immediately, and please remove yourself from the space.

If you feel sick or not well – stay home. For further information on how to protect against infection, please refer to CDC or WHO web sites or posted signs in our kitchen.

As an essential business, we have been open and supporting our members and their success every day. Here are some of the basics that we have in place to do our part to ensure our community remains healthy.

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Items We Will Provide

Touchless thermometer

Disposable masks

Hand sanitizer and wipes

Signs throughout the floor reminding members and guests to wear masks, social distance and wipe down surfaces.

In the kitchen, disposable cups, utensils and plates will be provided.

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Upon Entering Reception

We will ask any guests about symptoms (cough, shortness of breath, sore throat, headache, stuffy nose) and whether they have been around anyone that has been exposed in the last fourteen days. If the answer to the question is yes, they are not allowed to enter the space for fourteen days since their exposure.

We will take the temperature of all guests entering the space. The temperature must be 99.9 degrees or lower to enter. Individuals with a temperature of 100 degrees or higher are not permitted in the space for a minimum of 72-hours.

In order to facilitate screening, the rear door to the space will remain closed for the time being.

There will be a check-in procedure set up in the reception area.

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After Guest Screening

After screening, the guest will be asked to use hand sanitizer before entering the space.

All guests will be asked to log in to our Greetly guest check-in system by selecting the member they are visiting as well as entering their name, phone number and email address.

All guests will be required to wear a mask that covers their nose and mouth.

All guests in the center will be asked to be spaced six feet apart.

If a guest does not have a mask, we will provide one to put on immediately.

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Cleaning and Sanitizing

Common areas, high-traffic areas, door handles, and light switches will be cleaned with appropriate CDC approved cleaners on a regular basis. High touch areas will be cleaned every two-hours.

Meeting room tables and chairs, credenzas, and remote controls will be cleaned after every meeting with sanitizer.

Coworking stations and chairs will be cleaned after a member leaves the space.

Members are asked to wipe down any common surface area they have touched, such as the copy machine, coworking station, or lounge/kitchen countertops. Cleaning supplies will be provided.

Copy and mailrooms will be cleaned throughout the day and after the mail is sorted.

Workspaces Meeting Rooms Drop-In Space Copy and Mail Area

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Workstations and Coworking Social Distancing

Please be sure to follow our posted instructions to ensure social distancing.

As a reminder, drop-in/coworking area seats will be marked ‘reserved’ as needed to create proper and safe spacing.

Some chairs in meeting rooms have been removed to decrease density.

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Food

We ask that you do not share food with other members. And please, no buffet-style food service.

We will provide single-use cups, plates, and utensils. Our normal cups, plates, and utensils can still be used.

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Hand Sanitizer and Masks

Hand sanitizer is provided in the reception area, break room, and copy area for everyone’s convenience.

Masks will be provided for guests who don’t have one, but we ask members who are in the space daily to provide their own masks and hand sanitizer as supplies can be difficult to obtain and quantity limits are still in place for many items.

Use of masks in common areas is not required by Altus or St. Louis County, and we ask everyone to respect the choices of fellow members in this regard.

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Welcome

We welcome you to continue to enjoy working with us as much as we enjoy working with you.

Office Evolution remains a community where Dreamers, Risk-Takers, and Doers are inspired. Welcome.

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