Each 4x7' ALCOVE Pod is soundproof up to 30 decibels and fitted with an adjustable sit-stand desk, ergonomic leather chair, thoughtful decor and a dimmable interior light. Wifi and charging ports are accessible in each pod, and monitors and screen protectors are available for use. To access the lock on this Pod, please request the key at the front desk of the Hilton Brooklyn. Please let us know via email or call us at +1 201-350-8481 if you have any questions. Please return the key to the front desk once you have completed your reservation. Our ALCOVE Pod in the lobby of the Hilton Brooklyn is situated near the elevator bank and has exterior privacy film to ensure you have productive peace & quiet. You may also email hello@reservealcove.com if you have any questions and we will respond promptly during Pod operating hours and are here to help. Your feedback is incredibly valuable to us - if you have any questions, concerns, or suggestions, please don’t hesitate to reach out! Please let us know if you have any questions about your reservation (and feel free to check out our FAQ - https://www.reservealcove.com/faq). Need to change or cancel your reservation? It’s easiest to download the ALCOVE app here - https://reservealcove.com/app. You may cancel or reschedule your reservation at any time up to 4 hours prior to your reservation to receive a credit for future reservations. For questions about rescheduling a reservation closer to your reservation time, please respond to this email, and we will do our best to accommodate requests.