Amenities & Services at 1310 South 3rd Street
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- Health & Safety Policy
Space Types at 1310 South 3rd Street
We are deeply focused on keeping our Staff, Members and Visitors healthy and safe while working in our coworking space.
As we continue to navigate new challenges, we have developed a guide that lays out a process to raise awareness of new health and well-being protocols and potentially helpful practices. While it is not a one-size-fits-all approach, the guide includes practical recommendations, based on various scenarios that you might face when returning to our coworking space. Regular updates will be made to the guide based on real-time feedback.
The Guide covers a wide range of topics, including:
Cleaning and disinfection procedures
Social distancing strategies
This has been a difficult time for everyone and reestablishing a coworking space where Members feel comfortable is our top priority. It is our hope that by sharing this resource we can help you and your team accomplish the same goals, as everyone adapts to new protocols in today’s still challenging conditions.
1.Hygiene Etiquette and Best Practices
1.1 Protective Coverings
Face coverings are required at Co-Operate@HOP’s coworking space. Staff, Members and Visitors must wear a face covering to cover their nose and mouth. This is to protect people around you if you are infected but do not have symptoms. Co-Operate@HOP will abide by the Governor’s Guidance Directive #024: Face Coverings; June 24th, 2020. This new directive requires Nevadans and visitors to wear face coverings when they are out in public, with limited exceptions as outlined below.
Face coverings should be worn at all times in the following circumstances:
When interacting in-person with Staff, Members and Visitors.
When in any space where food is prepared, packaged, or generally distributed to others.
When walking through common areas, such as conference rooms, open tables and seating, hallways, stairways, restrooms, and elevators.
In any room or enclosed area where other people are present when unable to physically distance.
There are exemptions to include persons:
Who have a medical condition, whether it be mental health, disability, or other health reason that prevents them from wearing a face covering. This includes people with any medical condition for whom wearing a face covering can obstruct their breathing or who are unconscious, incapacitated, or otherwise unable to remove a face covering without assistance.
Who are hearing impaired, or when in communication with an individual who is hearing impaired where the ability to see the mouth is essential for communication.
For whom wearing a face covering would create a risk to the person as related to their work, as determined by local, state, or federal regulators or workplace safety guidelines.
While eating or drinking in the common open spaces such as the kitchen/lunchroom area, provided that they are able to maintain a distance of at least six feet away from people.
Who have a medical condition or disability, or who are otherwise unable to remove a mask without assistance. Individuals exempted under this provision should wear a nonrestrictive alternative, such as a face shield, if possible.
With this new directive, if a Staff, Member and/or Visitor is not wearing a mask, Co-Operate@HOP’s Staff will first check that the individual is not part of an exempted category. If they are not exempted, Co-Operate@HOP’s Staff will respectfully ask the individual to please wear a face covering or to return at a different time with a face covering.
1.2 Personal Hygiene
We encourage all Co-Operate@HOP Staff, Members and Visitors to consider their personal hygiene when using the coworking space. Below are guidelines for hand washing, hygiene etiquette and best practices.
1.2a Hand Washing
Handwashing is one of the best ways to protect yourself from getting sick. Washing hands can keep you healthy and prevent the spread of respiratory and diarrheal infections from one person to the next. Germs can spread from other people or surfaces when you:
Touch your eyes, nose, and mouth with unwashed hands
Prepare or eat food and drinks with unwashed hands
Touch a contaminated surface or objects
Blow your nose, cough, or sneeze into hands and then touch other people’s hands or common objects
Key Times to Wash Hands
You can help by washing your hands often, especially during these key times when you are likely to get and spread germs:
Before, during, and after preparing food
Before eating food
Before and after caring for someone at home who is sick with vomiting or diarrhea
Before and after treating a cut or wound
After using the toilet
After blowing your nose, coughing, or sneezing
After touching garbage
During the COVID-19 pandemic, you should also clean hands: After you have been in a public place and touched an item or surface that may be frequently touched by other people, such as door handles, tables, gas pumps, shopping carts, or electronic cashier registers/screens, etc. Before touching your eyes, nose, or mouth because that’s how germs enter our bodies.
Use Hand Sanitizer When You Can’t Use Soap and Water
Washing hands with soap and water is the best way to get rid of germs in most situations. If soap and water are not readily available, you can use an alcohol-based hand sanitizer that contains at least 60% alcohol.
Sanitizers can quickly reduce the number of germs on hands in many situations. However,
Sanitizers do not get rid of all types of germs.
Hand sanitizers may not be as effective when hands are visibly dirty or greasy.
Hand sanitizers might not remove harmful chemicals from hands like pesticides and heavy metals.
1.2b Covering Coughs and Sneezes
Covering coughs and sneezes and keeping hands clean can help prevent the spread of serious respiratory illnesses like influenza, respiratory syncytial virus (RSV), whooping cough, and COVID-19. Germs can be easily spread by:
Coughing, sneezing, or talking
Touching your face with unwashed hands after touching contaminated surfaces or objects
Touching surfaces or objects that may be frequently touched by other people
To help stop the spread of germs:
Cover your mouth and nose with a tissue when you cough or sneeze
Throw used tissues in the trash
If you don’t have a tissue, cough or sneeze into your elbow, not your hands
Cleaning and disinfecting are part of a broad approach to preventing infectious diseases. Other measures include staying home when sick, covering coughs and sneezes, and washing hands often. Below are Co-Operate@HOP’s cleaning procedures to prevent infectious diseases specifically through cleaning and disinfecting.
Clean and disinfect surfaces and objects that are touched often. Co-Operate@HOP scheduled daily sanitizing of common surfaces.
Co-Operate@HOP will immediately clean surfaces and objects that are visibly soiled. If surfaces or objects are soiled with body fluids or blood, we will use gloves and other standard precautions to avoid coming into contact with the fluid. The spill will be removed, cleaned, and disinfected.
Cleaning and disinfecting correctly. Co-Operate@HOP always follows label directions on cleaning products and disinfectants. We wash surfaces with a general household cleaner to remove germs. Objects are rinsed with water and follow with a disinfectant to kill germs.
Use disinfecting wipes on electronic items that are touched often, such as phones and computers. Pay close attention to the directions for using disinfecting wipes. It may be necessary to use more than one wipe to keep the surface wet for the stated length of contact time. Make sure that the electronics can withstand the use of liquids for cleaning and disinfecting.
Use products safely. Pay close attention to hazard warnings and directions on product labels. Cleaning products and disinfectants often call for the use of gloves or eye protection. For example, gloves should always be worn to protect your hands when working with bleach solutions. Do not mix cleaners and disinfectants unless the labels indicate it is safe to do so. Combining certain products (such as chlorine bleach and ammonia cleaners) can result in serious injury or death.
Handle waste properly. Co-Operate@HOP has a no-touch waste and recycle receptacles in the Kitchen area. Throw disposable items used to clean surfaces and items in the trash immediately after use. Avoid touching used tissues and other waste when emptying waste baskets. Wash your hands with soap and water after emptying waste baskets and touching used tissues and similar waste.
Cleaning services are provided five nights a week (Monday through Friday) outside of normal working hours. Each night they remove trash, vacuum common areas, and clean the kitchen floors, tabletops, and countertops. They remove trash and recycled materials each night. Each week, they vacuum the floors in offices and workstations and dust common areas. Members should direct any questions or comments about these services to the Co-Operate@HOP’s Community Manager.
All Members must do their part to ensure that the offices, workstations, touchdown areas, hallways, and rooms that they use are kept clean and neat. This includes:
Wipe down your desk before you begin work and before you leave the coworking space
Placing all trash and recyclables into the appropriate containers
Ensuring that trash and recycling containers do not obstruct walkways
Cleaning up all spills immediately
When something needs special janitorial attention, notify the Co-Operate@HOP’s Community Manager.
3. Redesign of Co-Operate@HOP Coworking Space
Working from home all the time may not be practical. At Co-Operate@HOP our office space has been altered to accommodate safe physical distancing. We have put a limit on the total number of people in our coworking space to protect our Staff, Members and Visitors from potential contagious interactions and to feel safe and comfortable.
3.1 Kitchen/Lunchroom Area
Co-Operate@HOP offers a kitchen that’s not only full of wonderful amenities but is continuously cleaned and stocked. While Staff monitors and tidies up continuously, we ask that Members assist by marking and tossing their own food from the fridge and feeling a sense of ownership in the space.
An office kitchen needs to be effectively managed, just like every other communal space. The overarching guideline for kitchen etiquette is to be respectful of the kitchen and other’s belongings.
Recyclable disposal plates, cups, napkins, utensils are available and located in the cabinet above the microwave.
Please don’t eat or drink other people’s food or beverages. Items to be shared are left on the kitchen table or marked as shared in the freezer/fridge.
When heating any food or beverage in the microwave oven, ALWAYS cover it with a lid or a paper towel. If you’ve still managed to splatter food or liquid, please wipe it immediately.
Never leave your dirty dishes or silverware in the sink. Wash them right away or rinse them well and pack them in a bag so they’re ready to go home with you for a proper cleaning.
If your food is spoiled in the fridge, throw it away. If spoiled food is accompanied by an offensive odor, do not dispose of it in the lunchroom waste. Please take it to an outdoor dumpster.
Cleaning of the fridge and microwave is not included in our nightly cleaning – Please clean up spills.
Keep your items neatly organized in the cupboard/fridge and use a reasonable amount of
Everything should be rinsed and clean-ish. There is a garbage disposal in our kitchen, rinse your plastic containers and run garbage disposal if any food went down the sink (switch above the sink).
If plastic item is recyclable, please look for a labeled 1-7 in a small triangle.
Nevada states no food/oil-soaked items and specifically says no: paper plates, napkins, greasy pizza boxes
3.2 Conference Rooms
These areas are considered high-traffic and will be cleaned and wiped down multiple times during the day. We ask that Members assist by using disinfectant wipes after using the conference room(s) and/or classroom. An emphasis will be placed on cleaning armchairs, tabletops, door handles, remotes and touch screens.
For all meetings in our coworking space, please greet your Guests at the entrance and clean up/reset the room when you have completed your meeting. Please ensure that the door is closed during your meetings and be aware of your noise level. Respect a closed door and do not enter unless invited in. When your meeting is complete, please remove all waste to its proper receptacles and place all food and beverages in the kitchen area.
If you find any deficiencies in equipment, please report it to the Co-Operate@HOP’s Community Manager as soon as possible.
3.3 Offices, Workstations and Open Desk Areas
All Members are requested to keep their desks neat, and free of garbage. At the end of the night, place all waste in the appropriate receptacles. Disinfectant spray and paper towels are available. Please wipe down your desks, armchairs and door handles before going home.
Like any coworking space, we are not immune to natural and man-made disasters. Staff, Members and Visitors must collaborate to plan and prepare for these types of emergencies.
Your responsibilities as a Co-Operate@HOP Member include the following:
Knowing and adhering to the information about the health and safety provided in this guide.
Safeguarding your building key fobs to prevent their loss or unauthorized use.
Turning off any lights or other electrical devices in your workstation(s) when leaving Co-Operate@HOP coworking space.
There are four types of security that all Members are responsible for:
Internet and data safety
The safety of our Members
Protecting your property
4.1.a Internet and Data Safety
Co-Operate@HOP has a variety of different mobile workers, consultants, freelance artists, entrepreneurs and small businesses, working in a shared environment sharing a Wi-Fi connection. Please be mindful and exercise good judgement while using the internet. Please refer to our “Wi-Fi Connection” section in this manual.
4.1.b Physical Security
All exits are clearly marked and in working condition. Our Co-Operate@HOP coworking space has 24-hour access. Please use your assigned key fob. Please ensure that when entering and/or exiting the coworking space, that all doors remained locked. Please make sure you always protect your key fob and that you never lend it to someone else.
4.1.c The Safety of our Members
In the Co-Operate@HOP coworking space, Members are encouraged to lookout for one another. We want to make sure that each Staff, Member, and Guest in our coworking space is safe and secure. If you see damage, malfunctions, faulty equipment and/or utilities, or any unusual, questionable, dangerous or suspicious activities anywhere in the coworking space please report it immediately to the Co-Operate@HOP’s Community Manager.
4.1.d Protecting Your Property
The essential structure of a coworking space lends itself to the sharing of information: open plan, flexible use and contact with other like-minded businesses. Members are encouraged to take some practical steps to ensure that they protect their property:
If you intend to discuss confidential topics, book a private conference room in the coworking space if one is available
Don’t discuss confidential topics in the open
Don’t leave confidential information – either about your business or other parties – lying around in the coworking space
Co-Operate@HOP is dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age or religion. Co-Operate@HOP is committed to ensuring that the coworking space environment is free from discrimination and harassment, and that any discrimination and harassment will not be tolerated under any circumstances.
If a Member engages in harassing behavior, the Co-Operate@HOP’s Community Manager may take any action they deem appropriate, including warning the offender or expulsion from the space with no refund. If you are being harassed, notice that someone else is being harassed, or have any other concerns; please immediately contact the Co-Operate@HOP’s Community Manager and write a detailed account of the situation.
4.3 Unlawful or Prohibited Activities
Members are not allowed to participate in any unlawful or prohibited ways while inside Co-Operate@Black coworking space. You may not conduct yourself in a manner that would damage, disable, impair, overburden or cause harm to Co-Operate@HOP’s ability to deliver services. The following are prohibited activities that may not happen inside the space, in conjunction with our services or on the property:
Smoking or vaping
Illegal drug use
Flammable or hazards materials
4.4 Alcoholic Beverages
Co-Operate@HOP does not permit consumption of Alcoholic Beverages in the coworking space. Independent consumption of alcohol is not allowed, and in a case, a Member is found to be consuming alcohol or in an inebriated stage, Co-Operate@HOP will remove the Member from the premises and can in desperate circumstances even cancel membership.
While at a mixer, party and/or event that is organized, there may be alcoholic beverages served. Before a mixer, party, and/or event is organized or planned, a request needs to be submitted through the Co-Operate@HOP’s Community Manager for approval and to ensure there are no scheduling conflicts.
4.5 Emergencies and After-Hours Care
In the event of an emergency after-hours which entails the safety and well-being of a Member, please contact 911. For all other non-emergencies and after-hours care, can be reported to the Co-Operate@HOP’s Community Manager through either a text and/or email using the Quick Contact Info, located on page 3 of this manual.
Co-Operate@HOP’s Community Manager will assess the reported problem and determine a reasonable resolution plan based upon the severity of the problem and resources required. Co-Operate@HOP will work to resolve the problem as quickly as possible.